---
title: As an admin, how do I help a user reset their password?
description: Resetting the password for axis3 educators
---

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# As an admin, how do I help a user reset their password?

## Resetting the password for axis3 educators

Location Administrators and Account Administrators are able to help other axis3 educators to reset their passwords. 

**Step 1 (of 5):** Select "Admin" from the left navigation menu.

**Step 2 (of 5):** When the left navigation menu refreshes, select "User Management".

**Step 3 (of 5):** Click on the oval arrow icon to the right of the user who needs the password reset. 

**Step 4 (of 5):** Select "Reset" from the pop-up box. This will prompt an email for resetting their password to be sent to the user. 

**Step 5 (of 5):** Select "Ok" from the confirmation pop-up box. 

![](https://help.creativelyfocused.net/hubfs/2023-08-18%2013-05-54-gif.gif)

*Gif showcasing process for resetting the password for an axis3 educator*

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