---
title: How can I access chat support?
description: Utilizing the CF Connect chat
---

[Skip to content](https://help.creativelyfocused.net/how-do-i-access-chat-support#main-content)

English

Show submenu for translations

[Contact us](https://help.creativelyfocused.net/kb-tickets/new?hsLang=en)

![axis3-tag-blue.png\]](https://help.creativelyfocused.net/hs-fs/hubfs/axis3-tag-blue.png?height=40&name=axis3-tag-blue.png)

- [Default HubSpot Blog](https://5839359.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://5839359.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Contact us](https://help.creativelyfocused.net/kb-tickets/new)
- [Go to axis3](https://secure.creativelyfocused.net/)

[Go to axis3](https://secure.creativelyfocused.net/)

 What can we help you with?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://help.creativelyfocused.net/?hsLang=en)
2. [Support and Feedback](https://help.creativelyfocused.net/support-and-feedback?hsLang=en)
3. [Support](https://help.creativelyfocused.net/support-and-feedback?hsLang=en#support)

# How can I access chat support?

## Utilizing the CF Connect chat

The CF Connect icon is located on the bottom right corner of every page so that no matter what page you are on axis3, you can get the support you need. You can also access chat support by selecting "I Need Help!"

Selecting the chat icon or I need help button will prompt a pop-up box in the lower right of your screen. Type your message in the text box. Select the airplane icon in the lower right to send your message and someone on the Creatively Focused team will message you back. 

![](https://help.creativelyfocused.net/hubfs/2023-08-18%2012-24-35-gif-1.gif)

*Gif showcasing sending a message in the CF Connect chat*

- [Account Management](https://help.creativelyfocused.net/account-management?hsLang=en#main-content)

    - [Managing My Account](https://help.creativelyfocused.net/account-management?hsLang=en#managing-my-account)
    - [Managing axis3 Educators](https://help.creativelyfocused.net/account-management?hsLang=en#managing-axis3-educators)
    - [Managing Students](https://help.creativelyfocused.net/account-management?hsLang=en#managing-students)
- [Planning](https://help.creativelyfocused.net/planning?hsLang=en#main-content)

    - [My Schedule](https://help.creativelyfocused.net/planning?hsLang=en#my-schedule)
    - [Schedule of Other axis3 Educators](https://help.creativelyfocused.net/planning?hsLang=en#schedule-of-other-axis3-educators)
- [Timelines](https://help.creativelyfocused.net/timelines?hsLang=en)
- [Resources](https://help.creativelyfocused.net/resources?hsLang=en)
- [My People and Messaging](https://help.creativelyfocused.net/my-people-and-messaging?hsLang=en#main-content)

    - [My People](https://help.creativelyfocused.net/my-people-and-messaging?hsLang=en#my-people)
    - [Messaging](https://help.creativelyfocused.net/my-people-and-messaging?hsLang=en#messaging)
- [Cohorts](https://help.creativelyfocused.net/cohorts?hsLang=en)
- [Learning](https://help.creativelyfocused.net/learning?hsLang=en)
- [Reporting](https://help.creativelyfocused.net/reporting?hsLang=en#main-content)

    - [Running My Reports](https://help.creativelyfocused.net/reporting?hsLang=en#running-my-reports)
    - [Running Reports on axis3 Educators](https://help.creativelyfocused.net/reporting?hsLang=en#running-reports-on-axis3-educators)
- [Support and Feedback](https://help.creativelyfocused.net/support-and-feedback?hsLang=en#main-content)

    - [Support](https://help.creativelyfocused.net/support-and-feedback?hsLang=en#support)
    - [Feedback](https://help.creativelyfocused.net/support-and-feedback?hsLang=en#feedback)

- [Default HubSpot Blog](https://5839359.hs-sites.com/blog)

[![Chill listening crop-3](https://help.creativelyfocused.net/hs-fs/hubfs/axis3-tag-blue-2.jpg?width=33&height=24&name=axis3-tag-blue-2.jpg "Chill listening crop-3")](http://creativelyfocused.net)

You are valued. You are an expert. You are connected.

Copyright © 2026, Creatively Focused